These Terms of Service ("Terms") govern your use of the Break Bowl website and the orders you place through it. The website is operated by Break Bowl Corp., 60 Shore Dr, Peabody, MA 01960, USA ("Break Bowl", "we", "us" or "our"). By using the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.
1. Using the website
You may use the website only for lawful purposes and in line with these Terms. You agree not to:
- Use the website in a way that breaks any law or regulation.
- Try to access parts of the website, our systems or other users' information without permission.
- Interfere with the website, for example by introducing viruses or overloading our servers.
- Copy, scrape or reuse content from the website for commercial purposes without our written permission.
To place an order, you must be at least 18 years old, or have the permission of a parent or legal guardian.
2. Orders
When you place an order, you make an offer to buy the selected products. An order is accepted only when we confirm it. We may refuse or cancel an order, for example when a product is unavailable, when there is an error in the price or description, or when we suspect fraud. If we cancel an order you have already paid for, we will refund you in full.
You are responsible for giving accurate contact and delivery information. Please check your order before you submit it.
3. Prices and payment
Prices are shown in US dollars (USD), unless stated otherwise, and may not include applicable taxes and delivery fees, which are shown before you pay. Prices and promotions may change at any time, but the price you see when you place your order is the price you pay.
Payments are processed by third-party payment processors. By paying, you also agree to their terms. Your payment information is handled as described in our Privacy Policy.
4. Pickup and delivery
Pickup and delivery are available only in certain areas and at certain times. Delivery times shown on the website are estimates. We are not responsible for delays caused by circumstances outside our control, such as weather, traffic or problems with a delivery partner. Our products are perishable and should be eaten soon after pickup or delivery.
5. Cancellations and refunds
Because our products are freshly prepared food, you can cancel an order only before we start preparing it. If something is wrong with your order, for example a missing item, the wrong item or a damaged product, contact us at lucas.osbp@gmail.com within 24 hours of pickup or delivery, with your order number and, if possible, a photo. We will replace the product, give you store credit or refund you, as appropriate.
Nothing in this section limits the rights you have under consumer protection laws. Customers in Brazil keep all rights under the Brazilian Consumer Defense Code (Law No. 8,078/1990).
6. Allergens and nutrition
Our products may contain or come into contact with common allergens, including milk, tree nuts, peanuts, wheat (gluten), soy and eggs. Granola, toppings and spreads may be produced in facilities that also process these ingredients. If you have a food allergy or dietary restriction, check the ingredients before you order and contact us if you have questions. Nutrition information on the website is approximate and may vary with portion size, customization and ingredients.
7. Promotions
Promotions, discount codes and offers are subject to their own conditions, may be limited in time and quantity, and cannot be exchanged for cash unless required by law. We may end a promotion at any time, without affecting orders already confirmed.
8. Intellectual property
The Break Bowl name, logo, characters, photos, videos, texts and other content on the website belong to Break Bowl or to our licensors and are protected by intellectual property laws. You may not use them without our written permission, except to view the website for personal, non-commercial purposes.
9. Links to other websites
The website may link to third-party websites and services, such as social media and payment processors. We do not control them and are not responsible for their content or practices. Your use of them is subject to their own terms and policies.
10. Disclaimers
The website is provided "as is" and "as available". To the extent permitted by law, we make no warranties, express or implied, that the website will be uninterrupted, error-free or free of viruses. Photos of products are for illustration, and actual products may look slightly different.
11. Limitation of liability
To the extent permitted by law, Break Bowl will not be liable for indirect, incidental, special or consequential damages arising from your use of the website. Our total liability for any claim related to an order is limited to the amount you paid for that order.
These limits do not apply where the law does not allow them, including liability for death or personal injury caused by our negligence, for fraud, or for the rights of consumers under the Brazilian Consumer Defense Code.
12. Changes to these Terms
We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page. The Terms in force when you place an order apply to that order.
13. Governing law and disputes
These Terms are governed by the laws of the State of Massachusetts, United States, without regard to its conflict of law rules. If you are a consumer in Brazil, these Terms do not take away the protection of Brazilian law, and you may bring a claim in the courts of your place of residence, as allowed by the Brazilian Consumer Defense Code.
Before starting any formal dispute, please contact us at lucas.osbp@gmail.com so we can try to solve the problem informally.
14. Contact us
If you have questions about these Terms, contact us at lucas.osbp@gmail.com or write to Break Bowl Corp., 60 Shore Dr, Peabody, MA 01960, USA.